Customer Reviews
"Very impressed with how quickly the product arrived, was advised 30 days but received the item in less than 15. Very pleased with the labels too!" - Paula from Grafton, NSW
"Personalised products are hard to find in retail stores when your child has an uncommon name - Identity Direct gives us great options!"
"I was really impressed after my first purchase. Most places take 21 days to personalise and send out purchases and you were so fast. I also think the products look great. Thanks" - S. Slowey from Singapore
"Your products are always fantastic! Spot on when personalised and always quickly delivered. I love them!!" - K. Smith from Clare, SA
"I have purchased from Identity Direct for 4 years. I have always been happy with the products and the service. My children love getting items with their name on it and there is no confusion as to what belongs to who." - Narelle from Nurmurkah, VIC
"I have been ordering through Identity Direct for over 2 years. In that time whether I rang or emailed they have been prompt and polite and helpful over the phone. I would strongly recommend Identity Direct to family and friends." - L. Peruzzi from Griffith, NSW
"All products received promptly and correct. Everything as expected. Very easy and convenient way to shop!" - Kathryn from Maitland, NSW
"I would like to thank the entire team for their help and effort. my children were thrilled to bits, I thankyou from the bottom of my heart, not only did you manage to send my items on time but they were just fantastic. I will definitely put your website on my favourites list. Thankyou again for the excellent service." - Y. Adam from London, UK
"Always more than satisfied with your lovely products that I buy for my grandchildren" - C. Mullen
"Great service, very profesional & prompt, thank you! "- R. Evans
"Thank you for your support to our kindergarten. Not only do you have fantastic products to sell, but by using your product as part of our Fundraising activities the kinder also benefits." - C. Woods
"Thank you for the excellent customer service I received from the telephone operater Anna. She was extremely reliable & helpful in pursuing an issue. Anna is a credit to your company & it is rare these days to find someone truly helpful & willing to go the extra mile." - A. Burke
"I ordered some items and they have just arrived, I thought they would take longer. Too many times people complain, however I am writing to say thank you for delivering so promptly & everything was perfect." - J. Petelczyc
"You have my admiration for the professional way you handled this matter. Your products are delightful. The kids were amazed to see their name on the items. I will continue to be a customer. Thank you for bringing smiles to these wonderful children." - C. Cintron
"I have been ordering different items for years now, it has been a pleasure to see a company that is obviously so professional, competent and ethical. If there ware an award for a small business, I would happily nominate you. I always order with the utmost confidence that I will receive all that I order and the quality is always there" - P. Maroney
"Thank you very much – quick service and replacement. Highly commendable. Will continue to do business with you and recommend others to you." D.Twan
"I received the "Growth Charts" today and am very pleased with them. I am sure the children will love them." - M. Smith
"I would like to thank you for your very professional & prompt service you gave to my order… I shall tell my friends about this and use your service for presents and Xmas gifts."
"Having recently received some very bad customer service from another large telco company I have to say that I was very impressed with the way in which I was dealt & I will definitely be recommending your co. to family and friends as a result. Thanks again" - T. Chantrell
"Thank you for the excellent quality and efficient service. In the past I have purchased several items and have always been impressed with the quality and service." - M. Kavist
"Personalised products are hard to find in retail stores when your child has an uncommon name - Identity Direct gives us great options!"
"I was really impressed after my first purchase. Most places take 21 days to personalise and send out purchases and you were so fast. I also think the products look great. Thanks" - S. Slowey from Singapore
"Your products are always fantastic! Spot on when personalised and always quickly delivered. I love them!!" - K. Smith from Clare, SA
"I have purchased from Identity Direct for 4 years. I have always been happy with the products and the service. My children love getting items with their name on it and there is no confusion as to what belongs to who." - Narelle from Nurmurkah, VIC
"I have been ordering through Identity Direct for over 2 years. In that time whether I rang or emailed they have been prompt and polite and helpful over the phone. I would strongly recommend Identity Direct to family and friends." - L. Peruzzi from Griffith, NSW
"All products received promptly and correct. Everything as expected. Very easy and convenient way to shop!" - Kathryn from Maitland, NSW
"I would like to thank the entire team for their help and effort. my children were thrilled to bits, I thankyou from the bottom of my heart, not only did you manage to send my items on time but they were just fantastic. I will definitely put your website on my favourites list. Thankyou again for the excellent service." - Y. Adam from London, UK
"Always more than satisfied with your lovely products that I buy for my grandchildren" - C. Mullen
"Great service, very profesional & prompt, thank you! "- R. Evans
"Thank you for your support to our kindergarten. Not only do you have fantastic products to sell, but by using your product as part of our Fundraising activities the kinder also benefits." - C. Woods
"Thank you for the excellent customer service I received from the telephone operater Anna. She was extremely reliable & helpful in pursuing an issue. Anna is a credit to your company & it is rare these days to find someone truly helpful & willing to go the extra mile." - A. Burke
"I ordered some items and they have just arrived, I thought they would take longer. Too many times people complain, however I am writing to say thank you for delivering so promptly & everything was perfect." - J. Petelczyc
"You have my admiration for the professional way you handled this matter. Your products are delightful. The kids were amazed to see their name on the items. I will continue to be a customer. Thank you for bringing smiles to these wonderful children." - C. Cintron
"I have been ordering different items for years now, it has been a pleasure to see a company that is obviously so professional, competent and ethical. If there ware an award for a small business, I would happily nominate you. I always order with the utmost confidence that I will receive all that I order and the quality is always there" - P. Maroney
"Thank you very much – quick service and replacement. Highly commendable. Will continue to do business with you and recommend others to you." D.Twan
"I received the "Growth Charts" today and am very pleased with them. I am sure the children will love them." - M. Smith
"I would like to thank you for your very professional & prompt service you gave to my order… I shall tell my friends about this and use your service for presents and Xmas gifts."
"Having recently received some very bad customer service from another large telco company I have to say that I was very impressed with the way in which I was dealt & I will definitely be recommending your co. to family and friends as a result. Thanks again" - T. Chantrell
"Thank you for the excellent quality and efficient service. In the past I have purchased several items and have always been impressed with the quality and service." - M. Kavist
